Return Policy

1. Original receipt is needed for exchange or refund within 14 days from the date of purchase.
2. Products can be exchanged or refunded if there is a manufacturing defect. 
3. Wear and tear from customers’ end are not allowed for exchange or refund. 
4. Products can be exchanged provided that the products are new and original condition. 
5. The difference will not be returned if the price of the exchanged item is lower than the original price. 

6. Original item is required. 
7. Hypergear reserves the right for final decision. 
8. Hypergear reserves the right to alter this policy at any time. 
9. Items sold are under 100% buyers’ protection & satisfaction guaranteed.
10. Shipping fee is to be borne by customer for any exchange or refund of product. 

For more information, please contact our Customer service by email to